Pearson
Unifying a fragmented skilling ecosystem
Co-Lead Product Designer
6 months · 2024–2025
Vision Strategy / Platform Consolidation / Multi-Stakeholder / B2B EdTech
Pearson is a trusted leader in professional certification, but they wanted to go further, expanding into the broader skilling market and owning the full learn-practice-certify journey. The problem was their existing products weren't meeting user expectations. Learning, practice, and certification lived across disconnected platforms with no unified user journey.
Through research, stakeholder workshops, and design, we unified 17 fragmented platforms into a single skilling experience built around three user types — learners, instructors, and admin buyers.
The result was a North Star vision, a validated prototype, and a multi-year roadmap that shaped Pearson's product strategy. That vision shipped. It's now live as the Pearson Skilling Suite.
Over six months, I partnered with another senior product designer to lead a strategic design engagement unifying Pearson's skilling journey. Together with a strategist, we drove the work from research through testing.
Mapped the ecosystem and current-state journeys across 14 platforms — surfacing the overlap pattern that reframed the project
Established a unified taxonomy framework to consolidate overlapping products
Co-defined the future platform vision and end-to-end experience
Designed the North Star admin prototype that shaped the multi-year roadmap
Led user testing and validation for the learner persona
Supported the multi-year roadmap by synthesizing testing data and surfacing priority insights
Pearson came to us with a clear question:
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Kristy@thecreativeoutsider.com
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